Contact Us
For anything about LiteCreate — features, quotas, security, privacy or API access — the email below is the way to reach us. A clear subject and the necessary details get your message to the right person faster.
1. Operator
LiteCreate is operated by Xiamen Jingdu Network Technology Co., Ltd. (company website: gentleltd.cn).
Domains: create.litelake.cn / create.litelake.com
2. How to reach us
- General email: official@biz.gentleltd.cn
- Please start your subject with "LiteCreate + topic type" — for example
LiteCreate Privacy Request— so it can be routed quickly.
3. Personal information matters (your rights)
To exercise your rights to access, copy, correct, delete, withdraw consent, cancel your account or request data portability, or if you have questions or complaints about how personal information is handled:
email official@biz.gentleltd.cn with the subject "Privacy Request" and your account identifier (the email or phone number registered). We will respond within 15 business days, and we will not refuse you unrelated features because of your request.
4. Complaints and reports
- Illegal or infringing content (copyright, portrait rights, etc.): use the subject "Complaint" and attach proof of rights, the specific links and a description; we will handle it lawfully and promptly and get back to you.
- Abuse reports (generation abuse, API or quota abuse, security vulnerability reports): use the subject "Security/Abuse". We welcome responsible disclosure and will not take action against good-faith reporters.
5. Response commitment
- General matters: answered within 15 business days.